The telecom industry has undergone unprecedented changes in the last few years, fueled by the rapid advances in technology and the ever-growing demands of consumers. As the digital age unfolds, telecom companies are increasingly looking for ways to stay ahead of the curve, and many are turning to digital transformation to join this digital revolution. Digital transformation involves the adoption and integration of various advanced technologies, including cloud and edge computing, artificial intelligence (AI), machine learning, Internet of Things (IoT), 5G and more.
Did you know?
According to a report by Statista, the global IoT market is expected to reach $1.6 trillion by 2025, with the telecom sector being one of the main drivers of this growth.
This is why telecom organizations also known as telcos ought to ensure that their chosen digital transformation consulting services partner has a strong track record in implementing these technologies for telecom businesses. Additionally, they should be able to demonstrate their ability to stay up-to-date with the latest advancements in these fields.
Here, selecting the right digital transformation consulting services partner can make or break the success of your telecom company’s journey into the digital world. This article presents a comprehensive checklist to help you choose the best digital transformation partner for your telecom business.
- Industry Experience and Expertise
Did you know? A report by McKinsey & Company found that 70% of digital transformation projects fail due to a lack of industry-specific expertise.
Yes! One of the most important factors in selecting a digital or business transformation consulting services partner is their industry experience and expertise. A digital transformation consulting partner with a proven track record in the telecom industry will be better equipped to understand your unique challenges and provide tailored solutions. Avisys boasts a proven domain expertise in offering custom telecom BSS solutions along with architecture consulting, design development (Agile PODs), E2E testing and application operations for telecom operators including CSPs, MNOs and MVNOs.
- Comprehensive Range of Digital Transformation Consulting Services
A successful digital transformation strategy requires a partner that offers a comprehensive range of transformation consulting services. Avisys provides end-to-end telecom OSS solutions for CSPs, MNOs and MVNOs including enterprise system integration services, digital strategy development, business process optimization, cloud migration, solution engineering, application modernization and more. This enables telecom companies to work with a single transformation partner throughout their entire digital transformation journey.
- Technology Capabilities
Digital transformation involves the adoption and integration of various advanced technologies, including cloud computing, Artificial Intelligence (AI), Machine Learning, Internet of Things (IoT), 5G and more. Ensure that your digital transformation consulting services partner has a strong track record in implementing these technologies. Additionally, they should be able to demonstrate their ability to stay up-to-date with the latest advancements in these fields. Avisys showcases strong expertise in implementing these technologies for telcos. From solution engineering to testing operations, we do it all.
- Customer-Centric Approach
According to a survey by PwC, more than 70% of consumers consider customer experience an important factor in their purchasing decisions, with over 40% willing to pay more for a better experience. A customer-centric approach is vital in the telecom industry, where customers are increasingly demanding personalized and seamless experiences. Avisys has a strong focus on customer experience, using data-driven insights to develop telecom BSS solutions that cater to your customers’ unique needs and preferences.
- Security and compliance
Cybersecurity is a top concern for telecom businesses today, as they are often targets of cyber attacks due to the vast amounts of sensitive data they handle. In fact, a recent a study by Accenture revealed that the cost of cybercrime for the telecommunications industry reached $11.7 billion in 2021, making security a top priority for telecom businesses including CSPs, MNOs and MVNOs. Avisys places a strong emphasis on security with its comprehensive suite of managed services for telecom industry that include data center and network administrative services, cloud management services, security and compliance management, application services, IT management services and more. Our managed services for telecom are designed to reduce cost/downtime and boost enterprise systems’ efficiency.
- Proven Frameworks & Methodologies
Did you know?
According to the PMI, more than 70% of organizations prefer using agile methodologies or frameworks citing the growing significance of agile practices in driving successful digital transformation initiatives.
A digital transformation consulting services partner with proven methodologies and frameworks will be able to guide your telecom business through a structured and efficient digital transition process, minimizing the risks and backfires. Look for a transformation consulting partner that employs best practices, such as agile DevOps transformation services, DevOps, and continuous integration/continuous deployment (CI/CD), to ensure a smooth and successful transformation.
- Innovation and Adaptability
In today’s fast-paced world of connectivity, innovation and adaptability are key for a telecom company to stay ahead of the curve. Avisys prides itself in its ability to innovate and adapt to the changing landscape of the telecom industry, continuously working to develop new digital experience and CRM solutions tailored to cater the needs of evolving telco businesses and their customer needs to ensure sustained customer experience, reduced time to market and improved market share and business value. Avisys successfully manages complete IT function involving Architecture Consulting, Design, and Development (Agile PODs/agile DevOps transformation services), E2E Testing and Application and Infrastructure Operations for multiple telecom operators.
- Competitive Pricing and Faster ROI
A recent research by Mulesoft found that most companies that invest in digital transformation initiatives expect to see a return on investment (ROI) of 80% on average. While cost shouldn’t be the sole deciding factor, it’s essential to choose a digital transformation consulting services partner that offers competitive pricing, delivers value for money and offers cost-iterative business transformation consulting services. Avisys’ cost-iterative system integration capabilities and digital transformation approach paves way for a cost-friendly and painless digital journey with quick return on investment, making them an ideal transformation consulting partner for telecom and IT startups.
Selecting the right digital transformation consulting services partner for your telecom business is a critical decision that can significantly impact your company’s future success and bottom-line. By considering the factors outlined in this checklist, you set yourself on the right foot to finding the ideal consulting and system integration partner for your telecom business.
At Avisys Services, we provide all-inclusive telecom BSS solutions that enable telecommunications companies, CSPs, MNOs and MVNOs to modernize and optimize their enterprise processes while enabling them to offer sustained customer experience, shorter time to market and generate better market capture and value. Our tailored telecom BSS solutions form an integral part of our digital transformation consulting services for the telecom industry, designed to facilitate a smooth digital journey.
Ready to kickstart your telco digital transformation journey?