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As the world becomes increasingly interconnected and digital-first, the demand for reliable and efficient telecom services continues to grow at alarming speed. At Avisys Services, we understand the importance of staying ahead of the curve in this fast-paced and evolving industry. We are committed to providing top-notch telecom services including telecom BSS solutions, Testing Solutions, Operations Support Systems (OSS), Digital Customer Experience, Analytics, Automation Mobility, Security and Digital Transformation Consulting Services, and other areas to address the unique needs of our telco clients worldwide.

Mastering the Telecom Ecosystem: The Avisys Advantage

The telecom industry is a complex ecosystem of technologies, tools, integrations, and upgrades. It’s a world where the ability to expand roaming, assure 5G/6G quality rollout, and validate IoT devices can make a significant difference. At Avisys, we leverage our extensive telecom network infrastructure services and best-in-class knowledge to connect our clients to new business value.   

  • Tackling Device Fragmentation for Seamless Integration: One of the challenges in the telecom industry is device fragmentation. This issue can lead to inconsistencies in user experience and hinder the seamless integration of software upgrades. To address this, we employ our proven testing CEO framework to identify and resolve device fragmentation issues.
  • Prioritizing Customer Satisfaction with a Focus on Quality and User Experience: In the competitive landscape of telecom services, customer satisfaction is paramount. We strive to push competitors back and boost brand loyalty by providing the highest managed testing services for telcos. We understand that bugs can be a plague for telco customers, causing slow streams or apps that won’t sync. That’s why we employ early-detection and intelligent testing COE framework testing to zap bugs before they hatch, ensuring a seamless user experience.
  • Commitment to Cybersecurity ensuring Robust Data Protection: At Avisys, we also prioritize the protection of customer data. As a managed security service provider for telcos, our cybersecurity measures are built into every step of the Software Development Life Cycle (SDLC), ensuring robust data protection. Our commitment to security has resulted in zero breaches over the past decade, a testament to the effectiveness of our QA and testing services.
  • Enhancing Customer Interactions with Telecom CRM and ERP: Improving customer interactions is another focus area for us. We streamline billing, customer service, and tech support with innovative system integrations, leveraging our expertise in Enterprise Resource Planning (ERP) and telecom CRM – Customer Relationship Management (CRM). This approach not only enhances customer satisfaction but also improves operational efficiency.

Read also: How Telecom Digital is Enhancing Customer Experience and Market Domination?

  • Lowering Costs with AI and ML powered Testing Solutions: Cost-effectiveness is a crucial factor in the telecom industry. We employ automated and continuous performance testing services and use Artificial Intelligence (AI) and Machine Learning (ML) technology to lower API testing services cost by as much as 40%.
  • Spurring Growth with Custom-Tailored Managed Testing Services: Our testing COE services are designed to spur new growth and meet business goals. We offer scalable and cost-effective testing COE services that can be custom-tailored to suit the needs of our clients. Our managed testing services range from Managed Crowd Testing, which optimizes international roaming and validates mobile and IoT device performance, to Functional Automated Testing, which cuts manual testing time by up to 40%.
  • Connecting You to Global QA and Testing Services: We also provide Right-Shore Delivery, allowing our clients to tap into the exact QA and testing services expertise they need from our testing centers. Our Agile POD services & DevOps transformation strategy can enhance test effectiveness and cover API, network, and Big Data, speeding up the release pace and time to market and deliver sustained customer experiences. Additionally, our Performance & Load Testing along with our Digital Transformation Consulting Services ensure an effortless cloud transition and reduce business risks.
  • Ensuring Robust Performance with Performance & Load Testing: Performance and load testing are critical in the telecom industry, where high traffic volumes and peak loads are common. At Avisys, we offer rigorous performance testing services including load testing to ensure our telecom clients can handle high demand without compromising on quality or speed. This proactive approach helps us identify potential bottlenecks and address them before they impact the customers.

Read also: Avisys Telecom TCoE – An Intersection of People, Process and Technology

4 cornerstones of Avisys Services

Innovation is at the heart of what we do at Avisys. We continuously explore new insights and embrace innovation to drive new value for our organization. If you’re ready to improve your telecom business, we can’t wait to help. At Avisys Services, we are committed to providing top-notch telecom services that meet the unique needs of our clients. We believe in the power of connectivity and are dedicated to delivering managed testing services that not just meet but exceed expectations. Join us as we revolutionize the telecom industry, one connection at a time.

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